Shipping Policy
We deliver to 198 countries via BLUE DART, FEDEX and DELHIVERY
For domestic buyers, orders are shipped through Blue Dart, Delhivery or by hand.
For international buyers, orders are shipped through FedEx. Courier companies do not
deliver to P.O. Box addresses, so we request you to provide a full street address with
pin code/zip code. Please note that residential shipments to the USA and some other
countries will be left at the door if someone is not there to receive the package or no
one answers the doorbell. Our courier agents will not be able to provide sign
confirmation of delivery made in such cases.
In most cases, your order will be processed within 72 hours of you placing it. You can
expect to receive your order, on average, within 7-15 business days of placing the
order. Khazana is not liable for any delay in delivery by the courier company and only
guarantees to hand over the consignment to the courier company or postal authorities
within a maximum of 45 days from the date of the order and payment or as per the
delivery date agreed at the time of order confirmation. Any applicable duty on the
country you are residing in comes under the liability of the customer.
Orders cannot be returned unless there is a defect in the product.